Team Effectiveness

Results

+58%

Improvement in decision-making

from the leadership team.

+48%

Uplift in constructive feedback

for better collaboration and accountability.

+33%

Increase in focus

on key priorities for business success.

THE BUSINESS

In late 2020, No7 Beauty Company was launched as a standalone consumer packaged goods company under the Walgreens Boots Alliance to maximise its commercial opportunity. The business was in ‘recovery mode’ from the effects of the pandemic, and Mark Winter was appointed as a new Managing Director to lead the company.

Although the strategy, structure and values for the business had been established, there was a critical need to transform the leadership team and embed a culture that reflected No7’s bold new identity. We were approached to support the newly formed and globally-based leadership team, equipping them to drive cultural transformation and model the company’s new values: “Be Bold, Be Curious, Be Amazing You.”

THE CHALLENGE

The job to be done was building a high-performing leadership team that could drive cultural change across the newly formed organisation. The team needed to shift its mindset and behaviours to reflect the desired values, acting as role models. They also needed to align around a collective agenda that would enhance productivity and results, and boost trust.

“In our time working together, Coode played an instrumental role in gelling us as a high-performing leadership team and enabling us to start our cultural transformation journey with the right impact and intent.”

No7 Beauty Company

Senior Leader

THE APPROACH

Over the course of a year, we used our proprietary Leadership Team Alignment programme/methodology to:

Align the team: We facilitated workshops and individual coaching to help the team define their role and align behaviours with the company’s target culture.
Shift mindsets: Through meeting observations, feedback, and leadership coaching, we challenged the leadership team to reflect on and improve their role modelling.
Help embed new habits: Large-scale workshops helped us extend the leadership language and behaviours into broader leadership and people management groups, setting actions for sustainable culture change.

More case studies

The Financial Services Compensation Scheme (FSCS) recognised that strengthening its executive team would be critical to delivering its strategy. While its leaders brought significant individual expertise, there was an opportunity to create a more integrated, high-performing team that was greater than the sum of its parts, while establishing the ways of working and leadership behaviours needed to support this.

Since 2019, Coode has partnered with Solina to support its transformation into a globally aligned organisation. As the company achieved fivefold revenue growth and expanded across Europe, the Americas and Asia, integrating 18 acquisitions, Coode helped define a unifying strategic narrative and operating model that balanced local agility with global scale. By aligning leadership and embedding shared cultural principles, Solina built one cohesive story that continues to drive its international success.

In 2022, a new CEO took to the helm of Concurrent Technologies Plc, an organisation that was well-established in its niche but had hit a plateau. The business had no formal leadership team, with most key decisions previously made by the former CEO. There had been little emphasis on leadership development, and the company lacked the ambition to grow.

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