Impact

Each of our clients has come to us with a unique challenge. But there is a common thread that unites them all: the belief that culture can be powerful for business. Our case studies and testimonials demonstrate how we have helped them overcome their culture hurdle through behavioural change – and thrive.

Culture Activation

The Financial Services Compensation Scheme (FSCS) recognised that strengthening its executive team would be critical to delivering its strategy. While its leaders brought significant individual expertise, there was an opportunity to create a more integrated, high-performing team that was greater than the sum of its parts, while establishing the ways of working and leadership behaviours needed to support this.

50%

Increase in feeling part of an effective team

discovered in a Team Effectiveness Survey

66%

Increase in open, honest and direct communication

discovered in a Team Effectiveness Survey

50%

Increase in holding each other accountable

discovered in a Team Effectiveness Survey

Culture Transformation

Since 2019, Coode has partnered with Solina to support its transformation into a globally aligned organisation. As the company achieved fivefold revenue growth and expanded across Europe, the Americas and Asia, integrating 18 acquisitions, Coode helped define a unifying strategic narrative and operating model that balanced local agility with global scale. By aligning leadership and embedding shared cultural principles, Solina built one cohesive story that continues to drive its international success.

Revenue growth

Acquisitions successfully integrated

under a unifying culture

Innovative operating model

combining local agility with global scale

Team Effectiveness

In 2022, a new CEO took to the helm of Concurrent Technologies Plc, an organisation that was well-established in its niche but had hit a plateau. The business had no formal leadership team, with most key decisions previously made by the former CEO. There had been little emphasis on leadership development, and the company lacked the ambition to grow.

+130%

YoY profit growth

and +39% YoY revenue growth.

+160%

Share price increase

over the course of our consultancy process.

24%

Increase in leadership effectiveness

discovered in a Team Effectiveness Survey

Team Effectiveness

In late 2020, No7 Beauty Company was launched as a standalone consumer packaged goods company under the Walgreens Boots Alliance to maximise its commercial opportunity. The business was in ‘recovery mode’ from the effects of the pandemic, and Mark Winter was appointed as a new Managing Director to lead the company.

+58%

Improvement in decision-making

from the leadership team.

+48%

Uplift in constructive feedback

for better collaboration and accountability.

+33%

Increase in focus

on key priorities for business success.

Culture Definition

pladis, part of a global family of brands, faced an identity challenge within its UK and Ireland division after several leadership and structural changes. Whilst the commercial strategy rationally made sense, the newly formed leadership team were struggling to unify and create a shared, compelling story that would engage their people.

Fantastic business performance

in the months that followed.

Clearer ambitions and hooks

to engage the rest of the business.

A shared leadership understanding

of strategic goals and the culture needed for success.

Team Effectiveness

Shanks Group plc, a waste management company, faced challenges in leadership alignment and strategy execution. Despite having a defined strategy and completing significant organisational changes, leadership was not working well as a team and in its function for the group. With new members joining the executive team, the need for a cohesive leadership approach became critical. Coode were brought in to help strengthen collaboration through enhanced leadership effectiveness, ensuring that all business units worked together towards a unified purpose.

+80%

Of time now spent on strategy and culture

rather than on meetings, reporting and troubleshooting.

A shared cross-business language

that allows for more effective collaboration.

Collective decision-making

with a focus on improving execution and results.

Culture Transformation

After several years of underperformance, and six years into their investment, the private equity owners of United Biscuits, an international food manufacturer, introduced a new CEO with a mission to improve the company’s performance.

+£10m

Additional sales and £1m additional profit

due to service levels increasing by 2%.

Factory absences fell to record lows

due to a renewed momentum amongst staff.

Market share and margin increased

despite operating in a declining economy.

Culture Definition

BMJ is a global healthcare and knowledge provider with a mission to drive positive change. In 2020, Chris Jones joined as CEO with a mandate to drive business performance. Recognising the critical role of culture and its impact on unlocking strategic execution, Jones enlisted Coode to conduct a detailed culture assessment. He wanted to accelerate his understanding of the existing culture to understand where to focus his efforts for maximum impact.

+50%

Increase in ambition

and a reduced culture gap against all key behaviours.

Enhanced business performance

and greater resilience coming out of the pandemic.

A more aligned leadership team,

challenging one another more regularly.

CLIENTS

The culture and values we established with Coode have created an enduring legacy."

Coode’s personalised approach and deep expertise equipped us with the tools and mindset necessary for long-term success. It transformed our organisation."

Coode’s practical experience and passion for organisational culture significantly improved our alignment and performance."

Coode helped us define our Board's structure and stakeholder interactions, creating a positive and effective governance model from inception."

Charlie and the Coode team have been invaluable in aligning our leadership around a common vision and set of behaviours."

The Coode team were brought in when our leadership team needed alignment. Their approach reconnected us and helped us become better leaders and a better team."

"Working with the team at Coode to assist us with improving the performance of our Senior Leadership Team has been a very effective process balancing expertise and real-world experience which we could implement immediately for our combined success."

Coode Associate’s mix of practical experience, curiosity and passion in the discipline of organisational culture are much needed and I commend them to any leader looking to improve the alignment and performance of their organisation."

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